COVID-19 Response

Notice to all Residents:

Recently, we have had a few questions from our residents concerned about the pandemic sweeping the world. We view it as our shared responsibility to rely on the facts, remain calm, and take appropriate precautions recommended by the Centers for Disease Control and Prevention. To prevent the potential spread of the Novella Coronavirus the following policies will be implemented:

  • Effective immediately our offices will be locked and open by appointment only. We are asking you to call or email with questions or concerns. Office hours will remain as usual.

  •   All social functions are cancelled until further notice. Following CDC guidelines, we are discouraging all gatherings. Community areas (other than laundries) will be closed to allow maintenance to focus on cleaning entrance areas.

  • To limit interaction, all maintenance requests will be limited to emergency procedures. Work orders that do not meet those guidelines will be accepted at a later date.

Additionally we are constantly monitoring and implementing policies based on the recommendations of national and state agencies. We highly recommend you remain educated and calm during this time.  

We appreciate your cooperation during these challenging times and remind you to follow the suggested social behaviors below:

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Stay Healthy,

Management